Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
Position: Mid-Level Developer Location: Bellville (not remote) Industry: Information Technology Salary: planning & estimation on tasks The post Mid-Level Developer (Bellville) appeared first on freerecruit
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our is looking for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You advantageous. Duties and Responsibilities: Deliver second-level technical support to clients via phone, email, and infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors verify with Kontak Recruitment. “ The post Mid Level IT Support Engineer (JB4422) appeared first on freerecruit
customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing skills troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding between reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore
ability in C# and .NET languages. (JavaScript is helpful also) Ability to work both independently and as effectively to non-technical audiences. Seniority Level Mid-Senior level Employment Type Full-time Skills Microsoft
in-person or remotely to help set up systems or resolve issues. Attending to level-1 and -2 escalations in
with both core and other technologies, you will help shape our software platform while following Agile
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
their team. Key Responsibilities: Handling Second Level Technical support to both internal and external Johannesburg, South Africa Experience Level: Mid-Senior level Do you have what it takes? Contact Kivara
bug-fix functionality. Provide support to end users. Help maintain code quality, organization, and automatization