and problem-solving skills to deliver support services for business applications. • The successful candidate internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction integrity within the system. • Ensure all critical services/systems are monitored. • Provide clear, professional and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance and maintaining production computer systems in a customer facing support environment of at least 5 years
certifications. Responsible for providing ICT support to customers and assisting other support technicians. Resolve responsibilities Provide Intermediate IT support to customers and colleagues as required, covering software implementation, and support of issues raised by customers Perform other duties and responsibilities as assigned any third-party applications requested by the customer – Excluding software that requires outsourced