Call Centre,fnb Jobs in Johannesburg

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

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Mcse Engineer Midrand NEW

Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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Server Engineer (sharepoint/ 365/ Servers Expert)

Johannesburg

20000 Monthly

Skills/Experience:

1. Mastery in Microsoft 365 Admin Centre and Microsoft 365 SharePoint (5+ Years).
2

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Customer Success Specialist (jb4436)

Freerecruit

Central Johannesburg

background. Availability to conduct 20-30 minute calls throughout the day, based on client needs. Previous Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist

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