certification to be based full time at our Midrand offices. The First Line Support Engineer will be responsible typing skills Must be able to use all Microsoft Office applications. Must show excellent communication Engineer must analyse the reported fault and complete detailed diagnostics in an attempt to resolve the problem Line Support Engineers are required to document in detail the resolutions and fixes used in order to ensure First Line Support Engineer is the first level of contact for customers, Engineers must therefore be customer-focused
Coordinator to be based full time at our Midrand offices. The Incident Coordinator will responsible to manage service industry Must be able to use Microsoft Office Proficient data entry skills Proficient in English classification matches the call description Ensure detailed and accurate solution is captured into the call incident lifecycle Act as the single point of contact (SPOC) for the user even if the incident is reassigned incidents are logged, without exception Record details of all incidents, timeously and accurately paying
t.co.za or call 011 622 9526. If you are not contacted within 2 weeks of your application, please accept