you’ll play a vital role in enhancing the user experience and supporting the company’s mission of delivering exceptional solutions to their clients Minimum Requirements: National Senior Certificate, Grade 12, or similar similar qualification Two or more years of experience as an effective technical writer Proven ability quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals keen eye for detail Experience in working with engineers to improve user experience (ex: design, UI), refine
/ DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Experience Extensive SIP protocol experience SQL Experience Linux Experience VoIP Protocol, TCP/IP, Routing Controllers, Gateways & Soft switch experience (essential) Experience in disaster planning / recovery and and execution (essential) Managing staff Experience at least 3 years Skills and knowledge in: SBC setup In depth understanding of VoIP and networking requirements to meet this need VoIP class 4/5 platforms Commercial
maintenance of the company's Knowledge Base. Minimum Requirements: Certification as IT Technician preferred. A preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support