you’ll play a vital role in enhancing the user experience and supporting the company’s mission of delivering Certificate, Grade 12, or similar qualification Two or more years of experience as an effective technical writer quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals keen eye for detail Experience in working with engineers to improve user experience (ex: design, UI), refine SDLC (systems development lifecycle) Previous experience in software development Duties and Responsibilities:
/ DID rating Experience: 5 years experience as a Senior Voice Engineer Avaya Experience Sonus SBC Experience Experience Extensive SIP protocol experience SQL Experience Linux Experience VoIP Protocol, TCP/IP, Routing Controllers, Gateways & Soft switch experience (essential) Experience in disaster planning / recovery and and execution (essential) Managing staff Experience at least 3 years Skills and knowledge in: SBC setup
preferred. Experience with monitoring systems such as Nagios or PRTG. Minimum 4 years' experience as a Mid-Level own transport. Ability to work shifts. Proven experience in an ISP Engineer or similar customer support