We are looking for an experienced engineer who will engage with customer administrators to implement
is looking for a certified First Line Support Engineers with MCSE certification to be based full time at our Midrand offices. The First Line Support Engineer will be responsible for the efficient logging positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding
highly skilled and experienced Cloud Security Engineer to join our team on a full-time basis. The ideal in AWS Foundation or Cloud Computing. Financial services or banking experience. 7 years in Infrastructure Knowledge of modern software engineering patterns and CI/CD processes. Familiarity with JSON templates
“Third Line IT Engineer (JB4481) Rosebank, Johannesburg Market-Related Duration: Permanent Our client looking for a skilled and competent Third Line IT Engineer to join their busy team. You’ll be responsible infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address
seeking a talented and entrepreneurial Front-End Engineer who is a team-player by nature, to contribute seeking a talented and entrepreneurial Front-End Engineer who is a team-player by nature, to contribute existing product initiatives using Front-end engineering best practices. Understand the architecture of of CI/CD processes. Bachelor's degree in Computer Science, Information Systems, Engineering, Mathematics Agile methodologies. Experience in the Financial Services Domain NB Stable internet connection and a set
operational implementation plans and associated service delivery processes, methods and techniques pertaining to met by the IT design team. Implement business processes with supporting 'standard operating procedures' relevant business practice. Analyse and report on process performance and risk, to identify improvement initiatives solutions aimed at the improvement of business processes. Perform work activities in a way that limits Manage the adoption of process improvement initiatives. Complete own training successfully as per an
operational implementation plans and associated service delivery processes, methods and techniques pertaining to met by the IT design team. Implement business processes with supporting 'standard operating procedures' relevant business practice. Analyse and report on process performance and risk, to identify improvement initiatives solutions aimed at the improvement of business processes. Perform work activities in a way that limits Manage the adoption of process improvement initiatives. Complete own training successfully as per an
verification and capturing of information into the Service Desk Application, and most importantly, displaying a good understanding of hardware breakfix processes. Service Level Agreements play an important part for this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
Native, and Electron applications. You will be instrumental in driving the quality and playing a key role lead a new UAT team, implement rigorous testing processes, and ensure that applications meet all business leading a team of testers, including recruitment, training, and performance management. Strong knowledge
The focus is on re-engineering both practical and efficient operational processes that technology can between systems and or processes. Analysis, design, implementation, training and support. Documentation