We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful various parties, driving results, verification and capturing of information into the Service Desk Application Must be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone
buildup initiative aimed at pooling highly skilled Data Engineers for upcoming opportunities in Africa. requirements of the data & analytics environment Analyse business or system requirements and data to enhance years in a data environment Experience with ETL processes and SDLC Database system and cloud data warehousing experience (relational databases, star schemas) Data Analysis, Design, and Architecture experience Ideally
URGENT VACANCY JNR. DEVELOPER – DATA ENGINEER CAMPERDOWN, KZN Responsible for assisting the IT and IS systems / Computer Science • 3 years in position of data developer • MS Office – proficient • Valid SA Code experience – essential The post JNR. DEVELOPER – DATA ENGINEER appeared first on freerecruit.co.za .
PowerBI Data Analyst (JB4355) Remote, South Africa R35 – 50 000 per month, CTC Permanent Our client is and is seeking a skilled Data Analyst to join their expanding team. As the Data Analyst, you will be responsible managing reports from PowerBI, analyzing and extracting data, and building dynamic dashboards for clients in PowerPivot and Excel. Skills in Data Analysis, Data Management and Data Reporting. Tableau, Python, MySQL with international teams to support and consult on data analysis and reporting for the US and African markets
is seeking a motivated and detail-oriented Junior Data Engineer to join our dynamic team in Kempton Park for a junior professional to grow their career in data engineering. The ideal candidate will have experience
What you’ll do:
Data Integration ETL Development:
Database
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements previous IT Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft responsible for the capturing of customer requests from varied inbound sources into the company's Call Management can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective
bottlenecks, reducing manual data intervention, avoiding unnecessary data capture and/or work effort duplication support. Documentation throughout all project phases, data migration strategy and execution, project go-live
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Participate in meetings with sponsors and end users to capture the brief for their process requirements To convert Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance