in-field repairs. Knowledge of and ability to do physical installations of hardware, basic networking, network
analysis skills. Experience launching digital and physical products in emerging markets. Familiarity with
status of players, providing real-time updates and addressing any offline issues Initiate communication with clients, providing updates on player status and addressing concerns Keep detailed records of monitoring
clients' needs Collaborate with other team members to address any technical issues or concerns Requirements :
clients' needs Collaborate with other team members to address any technical issues or concerns Requirements :
skills and a proactive approach to identifying and addressing potential issues.
for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing
Network Operations Center (NOC) and other teams to address network outages. Assist in high site expansions
support to clients via phone, email, and in-person, addressing networking and server issues. Diagnose and resolve