improvement of business processes. Perform work activities in a way that limits cost. Analyse relevant business
globe 24x7. Primarily based in Stellenbosch, South Africa, we seek to employ an ICT Support Technician contributing to the root cause analysis process. Pro-actively providing information to users on the progress
Query Surge Developer
South Africa, Gauteng, Johannesburg Metro
Contract ng Conditions:
This role is based in South Africa, Gauteng, Johannesburg Metro. The Query Surge
to join their team remotely from South Africa as soon as possible.
Job
process begins Track and update incidents via the activity history entries Responsible for escalation for ensuring that activity history updates within Call management system records the activities taken during
improvement of business processes. Perform work activities in a way that limits cost. Analyse relevant business
matches the call description Ensure that a detailed activity history is entered into each call When re-assigning