seeking a dedicated and enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in to end user queries (e.g. access level queries, reporting, user-level incidents) Respond system event restarts, invoke workflows) Software license compliance Sox control (Remedy user attestation reports)
performance levels Ensure that the platform is engineered to be secure and meet service level objectives Infrastructure as Code. - Ensure that technical debt levels are always kept under control and that re-factoring technical stakeholders to the development of Service Level Agreements (for inclusion into Service Catalogues) outputs across the business process by ensuring compliance to tactical policies, procedures and standards
objectives and expected deliverables Work with executive level project stakeholders to ensure shared expectations project expectations to team members and executive level stakeholders in a timely and clear fashion Create externally. Able to comfortably engage with executive level stakeholders to achieve project goals. Open, honest applications, technologies and processes Governance, compliance and ethical behaviour – Applies the Governance Conduct and ethical behaviour. Addresses non-compliance and implements suitable corrections
on-site and remote work. EXPERIENCE LEVEL: Junior : 2- 3 Years Mid-Level : 3 - 4 Years Senior: > 5 years
temporary fixes within systems to achieve Service Level Agreement Provide technical advice and consultation
contributing to the development of enterprise-level software aimed at improving healthcare delivery province. Your focus will be on managing person-level health data, collaborating with a diverse team to
temporary fixes within systems to achieve Service Level Agreements. Provides technical advice and consultation
drive efficiency and effectiveness. EXPERIENCE LEVEL: Years of experience: > 7 RESPONSIBILITIES: Analyse
Escalation Procedures within the prescribed service level agreements Hand over all relevant network incidents
seeking a dedicated and enthusiastic ServiceNow Level 2 Desktop Support Engineer to join our client in