resolution of fault with the various support areas. Perform root cause analysis and drive incident lifecycle technologies.
Ensuring optimal network performance by proactive monitoring the transmission network network for alarms. Scrutinising performance result for any abnormalities, logging calls and following up
role's purpose is to ensure optimal network performance by proactive monitoring the transmission network network for alarms, scrutinizing performance result for any abnormalities, logging calls and following up
lead small security initiatives to rectify these. Perform some oversight on management reporting and dashboards and update policies and processes as required Perform regular audits to ensure security practices are
implementing solutions, and ensuring the optimal performance of SAP BI and BW systems. Key Responsibilities: technical support, troubleshooting, and system performance enhancements. Collaborate with cross-functional
managing complex systems and ensuring their optimal performance will be essential in maintaining the integrity arise. Implement solutions to improve system performance and security. Manage the configuration and administration
scope, schedule, and costs. Measure project performance using appropriate systems, tools, and techniques and Agile methodologies. Experience in project performance measurements using appropriate systems, tools
of fault with the various support areas and to perform root cause analysis and drive incident lifecycle
RESPONSIBILITIES: DR readiness review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g
system event alerts, log faults (e.g. System performance incidents) Usability checks (e.g. system responsiveness)
controlling, and closing out of the project