lyzing real traffic and associated artifacts: malicious, normal, and application traffic and demonstrate demonstrate the ability to differentiate malicious traffic from false positives
investigate incidents, and analyze system metrics, logs, traffic, and configuration changes.
investigate incidents, and analyze system metrics, logs, traffic, and configuration changes. Improve and maintain
investigate incidents, and analyze system metrics, logs, traffic, and configuration changes. - Improve and maintain
pack, hot fix installation and writing of various admin SQL scripts - SSIS package troubleshooting and developer
utilization, memory usage, disk I/O, and network traffic to identify bottlenecks and areas for improvement
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system processes within the Sales and After-sales departments.
The Application Support Agent will be
teams involved i.e. Management Team, Merchants Department, Impacted Call Centre Agents.