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understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
client requires the services of a Software Engineer (Entry) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing of system/technical documentation (as per ISO standards) Participate in daily stand-ups Ability and willingness
analysts - Ensure appropriate test environment access levels for testers - Follow up on defect fixes identified “lessons learnt” sheet related to test topics - Ensure entry/exit criteria for all test phases are met in time
analysts Ensure appropriate test environment access levels for testers Follow up on defect fixes identified “lessons learnt” – sheet related to test topics Ensure entry/exit criteria for all test phases are met in time
and managed according to GROUP standard processes (ITPM). Provide 2nd level support during incidents by operating correctly and ensuring that they have a high level of resilience and performance. Ensure that all periodic systems and databases in accordance with the GROUP standards. Responsible for providing trend analysis to management of standard GROUP ITPM framework or solid experience or knowledge of any other industry standard framework for the Feature Team are in line with approved standards Provide support with requests from Sub Product
client requires the services of a Software Engineer (Entry) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing function: Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure
environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work rotation
requires the services of a Data Scientist/Engineer (Entry) – Midrand/Menlyn/Rosslyn/Home Office Rotation Amazing
life cycle - Engagement with stakeholders at all levels ADVANTAGEOUS SKILLS REQUIREMENTS: - Experience high-quality deliverables for clients - Applying standards and specialist quality assurance expertise to