Endpoint Management platforms stability and availability Work with other IT teams on integration of new infrastructure, network and integration issues Basic German Language Any additional responsibilities
associated with financial operations. Provide general assistance to the Operations team and end users Adhere to Service Management (ITSM) OPS Advanced Training OPS Basic Training Problem Management (PM) Release Planning Functional skills Finance/Accounting understanding to assist with problem resolution Understanding of operations
maintenance of our platform, ensuring software availability, maintainability, and scalability. Essential technical guidance and mentorship - Ensure software availability, maintainability, and scalability - Active participation
Excellent problem-solving and troubleshooting skills. Basic experience with Linux - installation and operations TECHNICAL SKILLS ITIL certification is advantageous. Basic experience with SPLUNK is helpful. Work experience
Technical guidance & mentorship Ensure software availability, maintainability and scalability Active participation
guidance & mentorship - Ensure software availability, maintainability, and scalability - Active participation
training to fellow colleagues and users when required Assist with training – when required Compiling of user between development and support environments Assisting with the business case Planning and monitoring appropriate format depending on methodology followed Assist with identification and management of risks Important:
approaches used to build application solutions Assisting Business with POCs and business value calculations between development and support environments Assisting with the business case Planning and monitoring communication Requirements analysis and development Assist with identification and management of risks Knowledge
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks Important: between development and support environments Assisting with the business case Planning and monitoring
IT emergency exercises) and tasks in manage availability Important: A clear criminal record is required