Anglo American Call Centre Jobs in North Johannesburg

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and

share this job on whatsapp

X2 Service Desk Agent I

Sandton

Negotiable

allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

Ensure that all calls are logged within ITSM tool as per the required operational experience

1 â€“ 2 Yearsâ€™ experience in First call resolution

Telephone Etiquette Skills

share this job on whatsapp

Sap Functional Expert Midrand

Liyema Consulting

Midrand

support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional

share this job on whatsapp

Developer Specialist Midrand

E-merge It Recruitment

Midrand

R600 per hour

ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities

share this job on whatsapp

Life Cycle Engineer Midrand

Mediro Ict Recruitment

Midrand

practical experience of IT Infrastructure such as Data Centres, Networks, Servers, Storage, Platform, Middleware

share this job on whatsapp

Sap Software Engineer Midrand

Liyema Consulting

Midrand

Interaction: - Engage with clients through meetings, calls, and emails. - Issue Handling: - Handle tickets through configuration, and resolve production support calls. - Change Management: - Raise Change Requests (CR's)

share this job on whatsapp