My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call
all non-hardware related incidents recorded in Ticket Management System. Monitoring and delivering Service
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
transportation services through a network of over 3500 agents worldwide. Description IMPORTANT NOTICE: Although basic CW1 tickets opened by the company team and offering the best solutions for each ticket by researching
(Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required
12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES: