a Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Management Team, Merchants Department, Impacted Call Centre Agents.
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
management software, such as TestLink or Quality Center. Experience with test automation tools. Proficient life-cycle management software, such as Jira or Quality Center. Relevant tertiary qualification in Information
management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira ot Quality Center. Personal Profile: Self-starter with a passion management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira ot Quality Center. Personal Profile: Self-starter with a passion
management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion management software, such as Test Link or Quality Center. Experience with test automation tools. Experienced life-cycle management software, such as Jira or Quality Center. Personal Profile: Self-starter with a passion
issues Software migration and agent distribution Attendance in rolling on-call duty 24h/7 Investigating new
Proven experience / understanding of networks, data centers, security, routers, swicthes, firewalls and load