Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your Years’ experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
solution options. Track Corrective Actions to completion. Approve results of Corrective Actions based upon Assist work groups in prioritizing workload to meet service level commitments REQUIREMENTS: A bachelor's degree
resolving issues and initiating appropriate corrective action Managing the programme's budget on behalf Sponsor Ensuring the delivery of new products or services from projects Allocation of common resources and
co-ordinate shift workers, including site monitoring, corrective intervention tickets and Tier 2 network operations various shifts Taking accountability for handling corrective intervention tickets, diagnosing network problems resolving complex technical issues within the defined service level agreements Managing escalations efficiently
technical detail Exercise technical consistency Correct system bugs and errors on systems Implement systems Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Azure DevOps CICD Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Solid experience
implement the project. Ensure escalations are timed correctly and executed professionally. Managing more than will be very beneficial. These project management services must interact with and manage the following areas: Management Configuration Management Service Level Management Service Catalogue Management Communications