Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
development, logic, coding, testing, changes, and corrections.
satisfaction and service excellence. Accountable for problem resolution and implementation of corrective actions Ensure high standards of customer engagement and services are maintained. Expected to complete work-related wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Represents company in meetings with relevant Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics 365
responsiveness of applications
regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
regarding the progress of upgrade; preventive/corrective maintenance projects to all the relevant parties
business processes. Appoint and manage designated service providers with the required specialised skills Steering Committee and related forums on compliance services status in the form of presentations in order to related performance indicators in order to develop corrective actions within the prescribed timelines as required to SD with the departmental users and external service providers to ensure that the “proposed” process
Technical Support: Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities: