Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
solution options. Track Corrective Actions to completion. Approve results of Corrective Actions based upon Assist work groups in prioritizing workload to meet service level commitments REQUIREMENTS: A bachelor's degree
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
problems by investigating potential and actual service problems; escalate and/ or apply standard fixes adherence to organisational process Ensure the correct and effective use of system hardware and software implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing
resolving issues and initiating appropriate corrective action Managing the programme's budget on behalf Sponsor Ensuring the delivery of new products or services from projects Allocation of common resources and
maintenance, and servicing of hygiene equipment and systems. You will be responsible for handling service calls maintenance visits, and providing exceptional customer service. This role requires a combination of technical strong communication skills to deliver high-quality service to clients. Key Responsibilities: Installation: action to address them promptly. Service Calls: Respond to service calls from clients in a timely manner throughout the service process to ensure satisfaction and minimise downtime. Service Visits: Conduct