available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
Platform projects to enhance configurations and customizations. Support, manage, and deliver ongoing platform platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete expenditure. Customer Service Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represents company in meetings with relevant
directly with tech and business to come up with customer focused solutions.
directly with tech and business to come up with customer focused solutions. With our flexible ways of working characteristics of target customers. Rigorously analyse business and customer needs alongside potential Background and experience required: Some financial services or similar experience. NQF Level 6. Degree in design discipline such as product, industrial, service, interaction, digital or visual design or equivalent Beneficial Skills (Desired Skills): Some financial services or similar experience. NQF Level 6. Package &
disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration to customers and internal business functions Provide second line support service to NOC, Service Desk Business Desk MAH Resolve incidents, problems, service requests and change requests in line with business
Resourcing Services globally. We are steadfast in providing technology-driven sophisticated services to our product requirements Engage internally and with customers to define and refine viable product requirements Software Release fixes and new features to the customer facing group Provide feedback to Project Managers user interface requirements for products based on customer and industry requirements Manage requirements platform functionality Empathize and understand customer needs/problem by means of conducting focus groups
components, solution architecture advises on changes to services, processes, organisation, and operating models working with different technologies, such as web services, databases, and cloud computing. In addition to scalable systems. Proficient understanding of Cloud services (AWS advantageous). Experience designing, developing Technical Competencies Customer Oriented. Architectural Design. Micro-Services Architecture. Cloud Architecture and internal customers. Take full responsibility for the balance between functional, service quality and
AWS – security groups, permissions, VPC, roles, services. Experience developing engineering applications strategy Experience with software engineering, customer experience and civil engineering preferred Experience providing reconciliation and test cases. Understand customer's Business processes and pain areas which need on projects and enhancements. Ensure personal service level agreement standards are met. Implement initiatives
and efficient solutions that enhance client's customer, business partners and employee experience. Following within the team and collaborate with internal customers and work teams across departments. Collaborating conjunction with Business and IT Solution and Service Providers.