Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
the mining sector is looking for a Change and Service Integration Analyst
6 months contract op users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
so our people can re-imagine the ways we mine, work, and operate.
We are a team of highly specialised
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
What do we offer? We offer both remote and hybrid work opportunities Intellinexus is an SME, therefore
surveys etc.). Participate and support corporate social responsibility initiatives for the achievement problems by investigating potential and actual service problems; escalate and/ or apply standard fixes Ensure all work tasks are completed through adherence to organisational process Ensure the correct and effective implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure
surveys etc.). Participate and support corporate social responsibility initiatives for the achievement problems by investigating potential and actual service problems; escalate and/ or apply standard fixes Ensure all work tasks are completed through adherence to organisational process Ensure the correct and effective implementing and advising on systems development and service delivery staff on policies; procedures and standards standards Ensure smooth workflow in obtaining required service by liaison with vendors and repair personnel. Ensure
position within the ICT Application Development Department and responsible for developing Natural Adabas software solution to modernise applications and also work on enhancements and changes associated with maintenance customer service oriented Write and maintain documentation, instruction, and procedure guides Work with customer(s) customer(s) to correct errors and debug software and systems
team members. Integrate software with third-party services. Document changes and create help manuals. Proven using VB6. Proficiency in writing SQL queries and working with databases (MS SQL Server) Will be dedicated security as designed by the stake holders and department head. Consolidate data and design considerations Integration Thoroughly test applications. Identify and correct flaws and defects. Document errors and bugs found
team members. Integrate software with third-party services. Document changes and create help manuals. Proven using VB6. Proficiency in writing SQL queries and working with databases (MS SQL Server) Will be dedicated security as designed by the stake holders and department head. Consolidate data and design considerations Integration Thoroughly test applications. Identify and correct flaws and defects. Document errors and bugs found