satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies player with a collaborative attitude, capable of working well with others to achieve common goals. A commitment
stakeholders and Directors. Collaboration and teamwork Work closely with project Sponsors, Stakeholders and in all interactions. Build and maintain strong working relationships across all jurisdictions. Compliance as a Business Analyst in the Finance Industry. Working understanding of Investment Administration preferred stakeholders. Working knowledge of Finance and Accounting. Familiarity with Accounting and Investor systems
stakeholders and Directors. Collaboration and teamwork Work closely with project Sponsors, Stakeholders and in all interactions. Build and maintain strong working relationships across all jurisdictions. Compliance as a Business Analyst in the Finance Industry. Working understanding of Investment Administration preferred stakeholders. Working knowledge of Finance and Accounting. Familiarity with Accounting and Investor systems
SAP facilitating the management of customer accounts • Working on escalations within Service Level Agreements
transition of processes with end-to-end accountability; Work closely with clients on onsite projects delivery; Contribute to business development in select accounts. Transitions Reviews: Program Leads, Transitions
Essential Functions: End-to-end owner of key accounts from an IT service delivery perspective; Lead information security as part of service delivery. Work with internal audit teams to meet compliance requirements; orientation, able to connect with global customers and work with global teams; Good listening and consultative industry-recognised certifications like ITIL/ITSM, PMP. Work Experience Requirements: Minimum 8 – 12 years managing client relationships (800 seats); Willingness to work in a 24 x 7 environment, specifically the 2PM-11PM
industry in technical support, end user support or account management Deep understanding of telematics technology
Functions: Execute transitions with end-to-end accountability, ensuring successful outcomes. Collaborate delivery and fostering business development in select accounts. Primary Interactions: Internal: Transitions Reviews:
team, fostering a culture of collaboration, accountability, and continuous improvement. 8. Budgeting and
team, fostering a culture of collaboration, accountability, and continuous improvement. 8. Budgeting and