Information Security resilience, and act as technology governance and risk orchestrator for technology across Company Management and Governance Project Support Services Management of the Group-wide Lean Agile Centre of Excellence goals and objectives, processes, capabilities, governance, risk management and other appropriate practices and KPI's to ensure quality delivery. Create a centre of excellence that maintains, standards, practices Traditional). Act as Product Manager for the Lean Agile Centre of Excellence that promotes matures Agile ways
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes IT qualification • Basic understanding of IT governance and controls • ITIL foundation certification computer applications • 1-3 years of experience in a call desk environment/ user support • Previous experience
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
Information Security resilience, and act as technology governance and risk orchestrator for technology across Company do? The role of IT Risk Manager resides in the Governance, Risk and Business Engagement function of Company Company Group Technology that is responsible for Governance and IT Risk Management within the Company Group
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
S/4HANA Finance, SAP Data Services, Master Data Governance, Insurance Analyzer, SAP ECC HCM, Success Factors change management Ensure alignment with SAP CoE governance, procedures and standards Troubleshoot technical of SAP ECC HCM, Success Factors, Master Data Governance, SAP Data Services and/or S/4HANA Finance Knowledge