experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position where qualification.
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This handling number porting requests: Taking inbound support calls. Proactively assisting customers with their willing to unlearn what you know when the situation calls for it. We're looking for people who have no problem
resolved; Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate VEHICLE R12000,00 - R13000,00 Per Month Fuel card Cell Phone Allowance Provident Fund Medical Aid
or in a NOC Experience or qualification in Small Cell, DAS and Cellular technology Ability to work quickly
or in a NOC Experience or qualification in Small Cell, DAS and Cellular technology Willing and able to
or in a NOC Experience or qualification in Small Cell, DAS and Cellular technology Ability to work quickly
or in a NOC Experience or qualification in Small Cell, DAS and Cellular technology Willing and able to
Requirements: Valid driver's license. Availability of a cell phone. Market Related
Effective time and call management to support contractual objectives. Effective use of Call Management System delivery of services. Ensure effective resolution of calls within agreed timelines at expected service quality
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow