business productivity Encourage and maintain a “customer service” philosophy within the BI team with business position preferred 2 years' experience in a contact centre preferred Accounting/Finance experience preferred
questions and generally provide a high level of customer empathy. Setting expectation during the onboarding the software onboard in line with established service level agreement with clients. Configuration of T. / Technical customer support experience Experience with Microsoft365 Admin Centre, Google Workspace
complexity Advantageous: C# SSAS (they use Power BI) Call center environment In sending your CV, you confirm
Microsoft Integration, Analysis and Reporting Services and other relevant technologies. Technical Requirements: Server Reporting Services SQL Server Integration Services SQL Server Analysis Services Understand and manage
most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics