comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
Network Operations Center (NOC), supervising NOC agents / engineers, and collaborating closely with the
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze
// Develop a Marketplace program strategy for agents and possibly distributers in South Africa. // Analyze
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
ability. Contact Bryce a t bryceme-merge.co.za or call him at 011 463 3633 to discuss this and other opportunities
Conduct effective debriefs and report service calls for future improvements. Travel to and from customer