in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the performance, etc. meet/satisfy user requirements Manage Service level delivery according to agreed and signed off channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite
the IT Service Delivery management team whose mission is to provide uninterrupted client services and IT other IT service management processes, functions, and overall IT service delivery. Service Management processes and support the operation of end-to-end IT services delivery and management processes. Build documentation timely basis. Design and implement a continual service improvement process for Problem Management. Configuration and templates. Define and control components of services and infrastructure and maintain accurate configuration
Develop specifications for business information services. Manage incidents, bug fixes, and change requests advantageous). Strong Microsoft skills required. Driver's license and own reliable transport. Negotiable
expanding team. Join a corporate that believes a true driver of business success is for their employees to feel
Management Certification is advantageous. Valid driver's licence and access to a car. Skills and Knowledge
Management Certification is advantageous. Valid driver's licence and access to a car. Skills and Knowledge
the IT Service Delivery management team whose mission is to provide uninterrupted client services and IT other IT service management processes, functions, and overall IT service delivery. Service Management processes and support the operation of end-to-end IT services delivery and management processes. Build documentation timely basis. Design and implement a continual service improvement process for Problem Management. Configuration and templates. Define and control components of services and infrastructure and maintain accurate configuration
the member firm of Deloitte Touche Tohmatsu, and services are provided by Deloitte & Touche and its professional services firms, providing audit, tax, consulting, and financial advisory services through nearly the mining sector is looking for a Change & Services Introduction Management 6 months contract opportunity users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
This position will be responsible for activating services on the fibre network and assist with network administration administration. Implement network and service activations and restorations. Ensure that the network diagrams Layers (e.g. SDH, OTN, MPLS, DWDM). Ensure that services and networks are handed over accurately and timeously Has automated provisioning/reporting of network services and capacity. Has implemented PNI/LNI systems
personal and confidential information. A valid Driver's License . R40 000 – R50 000 depending on experience