Responding to calls logged by clients Providing remote/telephonic support Scheduling site visits within a client's Service Level Agreement Mean-Time-To-Respond time Resolving an issue within a client's Service Level Agreement Mean-Time-To-Repair time Understanding each client's Service Level Agreeme
he Head of Programme: is responsible for overseeing the planning, implementation, and evaluation of programs various aspects of program delivery. The Head of Programme will work closely National Academic Manager, Campus and adherence to quality standards. The Head of Programme plays a crucial role in shaping the programs and industry needs and organizational objectives. 1. Programme Review and Development 2. Scheduling of classes
he Head of Programme: is responsible for overseeing the planning, implementation, and evaluation of programs various aspects of program delivery. The Head of Programme will work closely National Academic Manager, Campus and adherence to quality standards. The Head of Programme plays a crucial role in shaping the programs and industry needs and organizational objectives. 1. Programme Review and Development 2. Scheduling of classes
initiatives, etc. Monitors the implementation programmes project in accordance with the CSR policy and (NQF6). An additional Management Development Programme (MDP) B-BBEE qualification will be an advantage
initiatives, etc. Monitors the implementation programmes project in accordance with the CSR policy and (NQF6). An additional Management Development Programme (MDP) B-BBEE qualification will be an advantage
build online spatial viewers, dashboards and programmes using GIS software. Delivery of assigned projects
Qualifications and experience 3-year IT related degree Post graduate qualification (advantageous) 5 years' Experience
grid principles and developing talent retention programmes. Build depth of skills and knowledge in the team