Contracts are adhered to together with the Service Delivery Managers. Monitor and reports on service levels Management and call Quality , to Manager and Service Delivery Managers. Documentation Ensure relevant documentation
Our client a leader in the Office Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the Hardware Service portfolio to all customers and
stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate knowledge
Calling all Mid-Level Quality Management Maestros in The Telecsoms space Are you someone who thrives on ensuring every aspect of quality management is meticulously handled? If you're passionate about driving excellence and love the challenge of continuous improvement, then this opportunity is tailor
Salt Pre-sales Architecture Design solutions and architectures with Sales, Account Management, and Service Delivery teams. Develop technical solutions and recommend value-adding options. Align IoT Products and Services roadmaps with client requirements. Lead Use-Case demonstrations and Proof of Conc
stakeholder needs, satisfaction and service delivery Knowledge management Ensure that adequate knowledge,
Provide subject-matter expertise and knowledge regarding the Oncology systems, to all role players, and provide user support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess the extent to which the systems functionalities, performance, e
Customer success managers Service desk Technical delivery teams, managers and senior managers Business
and give input to the service delivery excellence practice optimisation. Manage team over multiple business
Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome to your new adventure of being a Client Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering top-notch service and handling all the ins and ou