step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls. • Communicate level agreement for issue response/resolution. • Attend to all logged support incidents and calls. • Work troubleshoot issues. • Compiling monthly reports. • Attend customer meetings as needed to troubleshoot critical his/her own and within a team. • Self-starter • Shell scripting ability for system administration. • Novice
Java J2EE C C++ Angular React Native Script Ionic Shell Scripting Reference Number for this position is
Nagios and ICINGA Devops Experience Experience in Shell, Perl, Python and a higher programming language
languages Active working experience in Python, Bash/Shell Scripting, and SQL (PostgreSQL) Knowledge or willingness
languages Active working experience in Python, Bash/Shell Scripting, and SQL (PostgreSQL) Knowledge or willingness
procedures. Understanding of and ability to write shell scripts (Bash) and PowerShell scripts. Basic understanding
RADIUS, FTP, SMTP, SNMP, DNS) Solid experience with Shell scripting. Solid experience in NAS/SAN Technologies
external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all knowledge sharing sharing sessions. · Attending Boiler/Troubleshooting sessions when required. · Completing of weekly Timesheet Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr developers to continually Monitor and ensure that all support calls are attended to and that all tickets are resolved within the the SLA. • P1 & P2 issues need to be attended to if and when required (including after hours) • Ensure
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative