Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job decisions within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities requirements, activities, and design. The IOT Services Administrator develops analysis and reporting control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct second line support communication from Nashua Service Desk Define and manage System activities Manage
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing full cost to company per month The post Client Service Account Manager appeared first on freerecruit.co
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal Take full responsibility for any in scope monthly service / project reviews and identify opportunities for
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
and Customer Service Experience: Knowledge of marketing strategies and customer service best practices acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer: Recruitment shall take all reasonable measures to protect the personal information of applicants and for information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”)
and Customer Service Experience: Knowledge of marketing strategies and customer service best practices acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer: Recruitment shall take all reasonable measures to protect the personal information of applicants and for information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”)
systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key operations from product development to customer service. Keep abreast of new security threats and vulnerabilities their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual transitions to the Security cloud services such as tenant setup and service configuration, focused on cloud technical support for Phakamo Security services and resolve service-related issues through research and
DSS and GDPR standards, essential to ensure the protection and integrity of sensitive financial data. In Java, demonstrating the ability to build robust services Experience with JSP, Struts and Servlets is highly managing web servers like Tomcat, configured as a service, is essential Database and Persistence: Deep understanding Java Messaging Service (JMS), specifically with ActiveMQ, to ensure reliable inter-service communication imports, and updates Systems Integration: Utilising services (such as REST APIs) and other technologies for
security threats. Develop and implement measures to protect company interests. Provide leadership and guidance Develop and sustain controls to ensure data and service security throughout their lifecycle. Review vendor Support the strategic needs of the IT department. Protect electronic data processed or stored by the company including managed services. Skills and Abilities: Excellent interpersonal and customer service skills. Strong