Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
through various channels, including networking, cold calling, email campaigns, and industry events. Qualify
through various channels, including networking, cold calling, email campaigns, and industry events. Qualify
character, setting directions and making tough calls in your roadmap Balance business demands with platform
customer service duties such as quality analysis on call and ensure fast turnaround time on ticket resolution
effectively address customer issues while also being on call to handle escalated matters. Your responsibilities