Project Account Manager serves as a bridge between the client and the internal project team, ensuring document management support for projects Customer account management and technical support services Monitor
Project Account Manager serves as a bridge between the client and the internal project team, ensuring document management support for projects Customer account management and technical support services Monitor
within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
relationships with one or more customers and is accountable for proactively driving improvement and development service. This role manages the customers' service level expectations and monitors, reports on, and drives the principal point of contact within assigned accounts, assuming responsibility for the timely submission alongside the account manager Attend regular reviews as a partnership with the designated account manager to provide consistency within the account Work closely with our Account Directors forming virtual client
in using computer software and systems for data entry, scheduling, and communication. Problem-solving
relationships with Business key stakeholders Maintains same level of relationship within IT. Proactively shares the enable prioritization across multiple options. Accountable for demand management (where applicable). Supports Security, Compliance & Risk Management Accountable for ensuring all applications within their product Experience with effective communication at different levels in the organization and in English. Experience
relationships with Business key stakeholders Maintains same level of relationship within IT. Proactively shares the enable prioritization across multiple options. Accountable for demand management (where applicable). Supports Security, Compliance & Risk Management Accountable for ensuring all applications within their product Experience with effective communication at different levels in the organization and in English. Experience
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and
candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment timelines with customers while adhering to our service level agreement for issue response/resolution. • Attend exceeding customer support service levels. • Maintaining a high level of professionalism and customer service culture. We value diversity and inclusion. Accountability • Ensure his/her support tickets are completed
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and