An international company, specializing in IT services is looking for a somewhat experienced Technician who can start ASAP, to join their Midrand team. Based on performance after 1 year, the contract may be made permanent. Fixing PCs and Printers. Face-to-face visits with clients (must be presentable
within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
and Profitability: Achieve growth targets (Order Entry, Turnover, Gross Margin and PBIT) for the business that company maintains partnership levels at the highest feasible level that delivers commercial value for support of achieving company targets for Order Entry, Turnover, Gross Margin and PBIT. Ensure that all teams Updating and maintaining the various Service Level Agreement (SLA) templates as used by the Sales and/or Communicate courteously and effectively at all levels both inside the business and to customers Exercise
applications. Microsoft SQL knowledge and experienceHigh level of English proficiency (verbal and written) Familiar approach. Attention to detail and accuracy in data entry, record-keeping, and document preparation. Ability
test. Defect logging, retest, and change request entry. Knowledge transfer to the client and team members
take your software development career to the next level? With a decade of experience at a top JSE-listed developers across various industries and seniority levels. I partner with leading software firms, startups
Service Delivery. Maintaining an effective Service Level Management (SLM) process by defining SLA, OLA and Configurations. Service Level Management: Service level management Incident Management. Service level management Change Change Management. Service level management Request Management. Creating service targets for all of the
position is for you to support users and offer level 1 support, with the prospect of national travel manipulation via SQL. (INSERT, UPDATE and DELETE). Level 1 Support Responsibilities: Response to tickets with the candidate's qualifications, skills and level of experience R 13000 - R 15000 - Monthly plus Medical
equivalent NQF Level 8 Qualification (minimum requirement). Professional Scrum Master (Level 1) preferred Experience with SCRUM/Agile methodologies in enterprise-level projects. Balanced business and technical background
candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment timelines with customers while adhering to our service level agreement for issue response/resolution. • Attend exceeding customer support service levels. • Maintaining a high level of professionalism and customer service