within budget and timelines and to the correct level of quality and performance to enable client services core duct and fiber routes, spurs, and PoP sites entries, MMRs. Develop Policies, Procedures, Processes
in using computer software and systems for data entry, scheduling, and communication. Problem-solving
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and
Activities Decompose high‐level business requirements into an appropriate level of business rules and detailed
candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment timelines with customers while adhering to our service level agreement for issue response/resolution. • Attend exceeding customer support service levels. • Maintaining a high level of professionalism and customer service
design: Designing software architecture, making high-level technical decisions, and ensuring scalability and degree/diploma in computer science, software engineering NQF level 7 - essential Degree/Diploma in Business administration related or equivalent relevant qualification NQF level 6 - desirable 7 years' experience in software development
Computer Science and any other IT related tertiary level qualifications. Job Experience & Skills Required: performance tuning both at an application server and code level (solid understanding of JVM tuning) Expert knowledge knack for benchmarking and optimization A high level of Linux proficiency. Understanding of web- and
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and