excellence and known for delivering exceptional promotional campaigns that drive growth and brand awareness awareness. The current need is person who is equal parts software developer and team lead, with a strategic mindset to ensure that business demands are met To be part of this team that prides itself on fostering a collaborative
Cycle to ensure all nominated items are delivered on time, meet the required quality expectations and ensure environment remains stable and operational throughout, promoting high levels of user adoption. Our goal as a Technology improvements and the delivery manager forms a pivotal part in achieving this objective. On a practical level
solutions. Furthermore, they will act as a technology promoter, trusted advisor and thought leader who delivers product data sheets, case studies and whitepapers. Promote the Pinnacle Enterprise and AI portfolio through one or more convergence technology. Technology promoter with the ability to connect and work with stakeholders networking, and relationship-building skills. Good time management and well organized i.e., deadline driven
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
collaborative and inclusive team environment that promotes creativity, accountability, and professional growth manage workloads, and prioritize tasks to ensure timely project delivery. Oversee the design, development
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
support teams to understand upcoming projects, promotions, and anticipated increases in customer interactions resource planning, such as service levels, response times, and customer satisfaction Collaboration: Work closely
client expectations and Nedbank standards. Improving time to market. Provide agreed information, resources within agreed time frame and budget, to acceptable standard, in support of improving time to market. Ensure Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing
Alternative parts utilisation: CAP , used and refurbish , knowledge of sourcing of these parts Paint Labour Labour and parts ratio knowledge Difference in Quotation and FRC Abuntex Workload driven including admin
form part of a larger team and must be a good team player. Responsibilities • Providing timely technical of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code deployments Ensuring all required documentation is completed on time and uploaded to the required directories. • Ensure are completed via the Freshdesk tool. • Acceptable Time management and meeting of deadlines • Acceptable