client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
with one of South Africa's largest Financial Services and Insurance companies.
Role Overview: diverse portfolio of software applications and services. From collaborating with stakeholders to gathering with clients and stakeholders.
with one of South Africa's largest Financial Services and Insurance companies.
Role Overview: diverse portfolio of software applications and services. From collaborating with stakeholders to gathering with clients and stakeholders.
Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed. Please
Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed. Please
operational implementation plans and associated service delivery processes, methods and techniques pertaining expectations but not limited to: Liaise with business departments and external customers to define the scope of
operational implementation plans and associated service delivery processes, methods and techniques pertaining Key performance areas: Liaise with business departments and external customers to define the scope of
operational implementation plans and associated service delivery processes, methods and techniques pertaining Key performance areas: Liaise with business departments and external customers to define the scope of