industry is looking for a IT Service Management Administrator to join their dynamic team. Description The and ITIL processes Prior experience with the administration, integration or rolling out an ITSM software
industry is looking for a IT Service Management Administrator to join their dynamic team. Description The and ITIL processes Prior experience with the administration, integration or rolling out an ITSM software
Support experience Microsoft OS Experience essential Office 365 experience advantageous SQL experience advantageous of telecommunications and data devices essential Knowledge of fibre and data infrastructure Understanding systems with all work carried out. Update call administrators on progress. Submit paperwork for month end
Support experience Microsoft OS Experience essential Office 365 experience advantageous SQL experience advantageous of telecommunications and data devices essential Knowledge of fibre and data infrastructure Understanding systems with all work carried out. Update call administrators on progress. Submit paperwork for month end
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
and requests received from Clients. Assisting with data manipulation, database changes and database design Understanding and implementation of security and data protection. Analysing documentation and providing
and requests received from Clients. Assisting with data manipulation, database changes and database design Understanding and implementation of security and data protection. Analysing documentation and providing
allowance Medical Aid (50/50) Commission Standby / Call Out Commissions Fleet card Laptop Networking tools
and analytical skills: expertise in algorithms, data structures, debugging, and troubleshooting to optimize and analytical skills: expertise in algorithms, data structures, debugging, and troubleshooting to optimize
improvement initiatives. Test, monitor and report on data and information related to implemented business