Hire Resolves' client is looking for an Operations DB Admin Specialist to join their team. The client
support environment. Experience in overseeing 24/7 operations is highly desirable Strong ability to interpret Duties are, but not limited to: Oversee daily operations of the call centre to ensure high levels of customer minimize downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities implement best practices for call center and network operations. Continuously evaluate and improve support processes technologies to ensure the call center and network operations remain competitive. Communicate effectively with
support environment. Experience in overseeing 24/7 operations is highly desirable Strong ability to interpret Duties are, but not limited to: Oversee daily operations of the call centre to ensure high levels of customer minimize downtime. Analyse call centre and network operations data to identify trends, issues, and opportunities implement best practices for call center and network operations. Continuously evaluate and improve support processes technologies to ensure the call center and network operations remain competitive. Communicate effectively with
Exchange Administration, etc. • Support day-to-day operations using One Drive, and SharePoint Online • Administration and metrics of operating service applications including those related to operational and backup resources part of organizational strategy. • Select and operate tools for cloud storage management, high availability
Transaction Switching Operations • Strategic alignment and continuous improvement of Card Operations function • secondary role is to develop software to enhance the operations and also adapt software for client requirements evaluate requirements for software applications and operating systems. • Advice on areas that could be improved
for existing or new software applications and operating system. Design, develop, test, and maintain software • Consulting with Account Managers, Head of Operations, Chief of Client Relations, and colleagues relating evaluate requirements for software applications and operating systems. • Advise on areas that could be improved
work closely National Academic Manager, Campus Operational Managers, and administrators to ensure the successful accreditors. Skill in examining and re-engineering operations and procedures, formulating policy, and developing computer databases across multiple hardware and operating system platforms/environments. Written communication
work closely National Academic Manager, Campus Operational Managers, and administrators to ensure the successful accreditors. Skill in examining and re-engineering operations and procedures, formulating policy, and developing computer databases across multiple hardware and operating system platforms/environments. Written communication
for existing or new software applications and operating system. Design, develop, test, and maintain software software. Consulting with Account Managers, Head of Operations, Chief of Client Relations, and colleagues relating evaluate requirements for software applications and operating systems. Advice on areas that could be improved
Compiling of user and operational manuals. 2nd and 3rd level technical operational support for developers