client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
Investment within area of specialisation Drive customer-centricity: · Maintain a high level of impact client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate testing tools · Attention to Accuracy and Detail · Customer Focus · Numerical Ability Experience 3 - 4 years
performs a Team Leader role and ensures high quality service and high client satisfaction by demonstrating their role models through their dedication to client service & problem solving. They invest time in the Implementation Partners to ensure seamless delivery of services. Provide 2nd / 3rd line SAP support. Maintain Analytics Cloud (SAC) SAP Portal SAP Cloud for Customer (C4C) SAP Application Lifecycle Manager (ALM)
performs a Team Leader role and ensures high quality service and high client satisfaction by demonstrating their role models through their dedication to client service & problem solving. They invest time in the Implementation Partners to ensure seamless delivery of services. Provide 2nd / 3rd line SAP support. Maintain Analytics Cloud (SAC) SAP Portal SAP Cloud for Customer (C4C) SAP Application Lifecycle Manager (ALM)
Billing operational performance and interfaces to customers Responsibilities: Strategic Planning Operational