(incidence of underbilling) To implement the operations infrastructure for the performance of Billing cost-impacting issues To manage overall Billing operational performance and interfaces to customers Responsibilities: Planning Operational Framework Planning Operations Infrastructure Planning and Deployment Operational Framework Framework Management Operational Incident Management Technology Management Continious Improvement Stakeholder
existing accounts. KEY RESPONSIBILITIES: Account Operations Management • Identify and facilitate sales and and constantly keep the commercial goals on the operations leadership team's radar. • Communicate with clients Stay up to date of new trends and innovations in operations. • Manage business risk, through continuous internal and maintain the highest ethical standards in operations practices. External Parties and Relationship