PTA000209-CDW-1 Our Client is looking for a Operational/Training Manager, located in Sandton. Key Responsibilities: and effective manner. Training Administration: Develop and administer training programs for new hires and knowledge to excel in their roles. Create training materials, manuals, and resources to support ongoing learning and development initiatives. Coordinate training schedules and logistics, including classroom sessions best practices, and new technologies to enhance training content and methodologies. Requirements: Bachelor's
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes based on the training that is provided by Lutron international. Confident approach to training of current
customer service, as well as product/technical training for new Lutron dealers. Co-ordination with the Lutron product line Development and maintenance of training documentation Efficient management of RMA processes based on the training that is provided by Lutron international. Confident approach to training of current
post-implementation phases. Change Management and Training: Support change management initiatives by assessing and end-users. Develop and deliver training materials, Conduct training sessions, Provide ongoing support
reports and customer service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings
presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying need, scheduling
- Assist in the creation of security awareness training materials. - Document findings and prepare technical
presentations Identifying trends Coordinating on-the-job training for new hires (e.g., identifying need, scheduling
in Call Management System
in Call Management System