monitor Standard Operating Procedures (SOPs) to maintain high performance and ethical standards. • Manage ensuring timely delivery and adherence to quality standards. • Utilize project management tools and methodologies operations comply with relevant regulations and standards. • Identify potential risks and develop strategies
monitor Standard Operating Procedures (SOPs) to maintain high performance and ethical standards. Manage ensuring timely delivery and adherence to quality standards. Utilize project management tools and methodologies operations comply with relevant regulations and standards. Identify potential risks and develop strategies
Incidents and Service request according to ITIL standards • Follow up on existing and outstanding tickets accountability for incident management as per ITIL standards and best practice • Respond to all customers within
Very good working knowledge of BPMN and UML standards. Business Analysis diploma/certification (advantageous) Very good working knowledge of BPMN and UML standards. Business Analysis diploma/certification (advantageous)
Very good working knowledge of BPMN and UML standards. Business Analysis diploma/certification (advantageous)
Very good working knowledge of BPMN and UML standards. Business Analysis diploma/certification (advantageous)