seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up standards and best practice • Respond to all customers within the SLA timeframe in accordance to priority
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory Services Pty Ltd workflow for the shift • Ensure the quality of service is of the highest standard at all times • Executes thereof Knowledge/experience in dealing with customers/clients Negotiable
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
Customer Success Manager - Gauteng Job Description: As the Customer Success Manager, your role is pivotal pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist ensure alignment between billed and supported services, promptly addressing discrepancies and facilitating
our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts Working on escalations within Service Level Agreements Attend partners Initial point of contact on product queries Service excellence Matric certificate and/or IT related and written, are imperative to succeed in this service focused position.
meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM and maintaining robust relationships with customers and service partners. Your problem-solving skills are decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
Integration Services (API) Manager that oversees and supports all development efforts within the organisation external application services into their current enterprise integration services platform. We are currently growing business customers. A strong understanding of financial platforms and data services is critical to integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure and maintenance for API management platforms and services such AKANA and WSO2, etc. Experience in in different
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
Reference: CTI003548-CAF-1 Calling all Secret Agents of Quality Assurance Join our client's Elite Testing tuned Aston Martin. Job Description: As a Test Agent, you'll need the cunning of James Bond, equipped that their applications are as secure as a secret agent's identity. Skills & Experience: A tester who
Service Desk Engineers provide IT end-user support on various components of an IT environment, including expectations in dealing with any incidents or service requests and you will continuously better yourself Deliver exceptional service to internal and external customers. Respond to customers within SLA. Capture time entries. Provide guidance and training to customer personnel, empowering the users to help themselves