Well-established networking company based in the Upper Highway area is looking for a Tier 3 Technical Support Consultant given to candidates who live in the surrounding areas and have their driver's license and own car.
Compliance with the Ticket Lifecycle Management: focus areas include, but are not limited to: Respond to logged stakeholder requirements Technical Competency: focus areas include, but are not limited to: Diagnose and resolve current with evolving technologies Escalations: focus areas include, but are not limited to: Quickly and accurately a Major Incident Report Customer Service: focus areas include, but are not limited to: Deliver exceptional of issues and resolutions Field Support: focus areas include, but are not limited to: Compliance with
Compliance with the Ticket Lifecycle Management: focus areas include, but are not limited to: Respond to logged stakeholder requirements Technical Competency: focus areas include, but are not limited to: Diagnose and resolve current with evolving technologies Escalations: focus areas include, but are not limited to: Quickly and accurately a Major Incident Report Customer Service: focus areas include, but are not limited to: Deliver exceptional of issues and resolutions Field Support: focus areas include, but are not limited to: Compliance with
enjoy our environment. Core Outputs Key Performance Area : • Compilation of advanced reports. • Analysis information from management systems to identify areas of possible improvement and risk. • Plan and perform support of customers on management systems and/or areas of specialization. • Provide consultation on the management systems analysed, interpreted to identify areas of possible improvement or risk. • Monthly/ ad hoc support of customers on management systems and/or areas of specialization. • Provide consultation on the
based onsite at a client in the Akasia, Pretoria area. CCTV monitoring and management Network troubleshooting
fantastic Hybrid Permanent model based in the Menlyn area Duties: Assess, develop, upgrade and document application requirements for software applications. Advise on areas that could be improved in and keep up to date with
identifying areas of change, and implementing maintainable code Being proactive in identifying areas of improvement
Compliance with the Ticket Lifecycle Management: focus areas include, but are not limited to: Respond to logged stakeholder requirements. Field Support: focus areas include, but are not limited to: Compliance with Onsite Statement of Work (SoW). Escalations: focus areas include, but are not limited to: Quickly and accurately (ITIL) and IT Service Management (ITSM): focus areas include, but are not limited to: Risk Management:
Compliance with the Ticket Lifecycle Management: focus areas include, but are not limited to: Respond to logged stakeholder requirements. Field Support: focus areas include, but are not limited to: Compliance with Onsite Statement of Work (SoW). Escalations: focus areas include, but are not limited to: Quickly and accurately (ITIL) and IT Service Management (ITSM): focus areas include, but are not limited to: Risk Management:
Other General Attributes Must live in Johannesburg Area Must have own reliable transport. Experience and Other General Attributes Must live in Johannesburg Area Must have own reliable transport. Experience and Other General Attributes Must live in Johannesburg Area Must have own reliable transport. 1.6 Mil to 1.2