the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Duties and Responsibilities. · Installing non-critical data centre infrastructure, equipment, and systems. · Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
of SLAs.
Why
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
coding • FIORI Catalog • Building CDS views • Calling SAP API's • SAP Portal development • SAP IAS Configuration SAP Notes. • Logging and managing SAP tickets / calls. • Strong knowledge of SAP systems and modules.
coding • FIORI Catalog • Building CDS views • Calling SAP API's • SAP Portal development • SAP IAS Configuration SAP Notes. • Logging and managing SAP tickets / calls. • Strong knowledge of SAP systems and modules.