meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be diving building and maintaining robust relationships with customers and service partners. Your problem-solving skills decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. offer, do visit our website - www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT
development teams to deliver scalable solutions? Stop scrolling then, here's an opportunity to join a
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for a sprint for instant retesting Hosting Start /Stop /Upgrade AWS servers as per requests Ensure the
for a sprint for instant retesting Hosting Start /Stop /Upgrade AWS servers as per requests Ensure the
a critical role in the operational success and customer satisfaction of the organization. This position position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they ensure optimal system performance and security. -Customer Communication: Serve as a primary contact point
small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross in focus to the portfolio of customers. Ensure improvement of customers' experience, CLM and Net Promoter Maximize relationship building opportunities with customers and improve the image of the segment our client
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing