the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Operate Data Centre Networks based on Cisco ACI & Nexus - Troubleshooting of Data Centre network. - Collaborate and partake in CoE and CoP for Data Centres
Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
you’ll do:
of SLAs.
Why
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month Number of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
improvement ● Manage national and international calling underlying carriers including cost analysis and irregularities or disputes from carriers, provide call records or other requested data, and work on resolutions updating product catalogues ● Maintaining and updating call charge rates ● Ensuring that prefix lists are maintained assurance tasks such as ensuring that cost effective call routes are utilized and that provisioned services improvement ● Manage national and international calling underlying carriers including cost analysis and
internal systems with all work carried out. Update call administrators on progress. Submit paperwork for